The hotel manager is the general manager of a small but relatively complex business.
The general manager has a wide range of management responsibilities coupled with the day-to-day supervision of full-time and part-time personnel which may include front desk clerks/guest service representatives, lead room attendants, room attendants, maintenance, & laundry.
Essential Duties and Responsibilities
Strategic planning
Human Resource Management
Safety and Security
Quality assurance
Providing and ensuring
Maintenance of property
Community relations
Building brand loyalty
Accounting and payroll duties, cash handling
Assist in Sales and Marketing for property
Decision Making
Communication
Awareness of Competition
Must be able to perform all duties of the front desk/guest services representative, night auditor, laundry staff, room attendants, shuttle drivers, maintenance and breakfast host positions
Job Requirements
Basic computer skills including Microsoft Office.
Excellent written and spoken communication skills.
Excellent multi-task and organization skills.
Good understanding of engineering principles.
Must be reliable, professional, consistent and serious about the tasks at hand.
Excellent attention to detail.
Physical Demands
Able to drive a vehicle
Able to travel by airplane
Able to inspect all of the hotel premises
Able to assist guests in emergency situations
Able to perform duties of all hotel positions
Licenses or Certification
Valid driver's license
Insurability for driving
Supervisory Responsibility
This position will supervise all staff at the hotel.
Travel
Occasional overnight travel will be required.
Safety Requirements
Must be aware and conform to all safety requirements when in the facility, operating motor vehicles, or in the field performing duties for the company.