Engagement Manager (5394 - Administrative Services Manager I)

Position Description OPEN UNTIL FILLED Salary Grade: 13 Pay Range Hiring Range: $57,607 - $69,128 Annually Full Range: $57,607 - $80,649 Annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
This position is responsible for supervising the Communications and Voter Outreach units, ensuring smooth internal and external communications, as well as efficient delivery of voter outreach and recording outreach services.
The ideal candidate will have a solid track record in community engagement within Pima County, along with expertise in developing programs aimed at educating and involving the community in the various services offered by the Pima County Recorder's Office.
Duties/Responsibilities (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.
) Manages administers, and plans administrative or support services or operations, including fiscal and general administrative functions as they relate to the area of assignment; Manages, administers, and coordinates internal services or support functions for a department or specific functional unit; Manages the acquisition, storage, and distribution of supplies and equipment to support unit or department activities; Develops or participates in the development of departmental-related policies and procedures and implements same as they relate to the area of assignment; Interprets unit or department policies and operational procedures and reviews current and proposed new or changed rules, regulations, or related materials for impact on unit, division, or department management or operations, and recommends changes to management; Develops and implements new procedures for both short and long-term plans to improve efficiency, productivity, and operating economy of areas of assignment; Provides input to and assists in the development and design of automated information systems; Coordinates the collection, reporting, and documentation of data for assigned activities through affected supervisors and division managers and composes and writes reports concerning activities of areas of assignment; Oversees the development, submission, maintenance, and archiving of County/state/ federal-mandated reports, forms, and records; Directs formal training and development programs for assigned staff, County employees, or community or public interest groups; Supervises, trains, and evaluates support staff and coordinates the activities of the area of assignment; Reviews work of staff to ensure the accuracy of documents and adherence to policy; Represents the department/division by interacting with various County, federal, and state departments, agencies, private industry, contractors, and public committees to assist in accomplishing department and unit goals; Administers internal personnel activities in coordination with the centralized Human Resources Department; Monitors day-to-day financial matters such as sources of funding, contract renewals, payroll, purchases, and petty cash funds; Administers internal procedures for conducting competitive hiring and promotion; Develops, monitors, revises, and administers all or part of the department or assigned unit budget and maintains budgetary records; Conducts research, data-gathering, and reporting of special projects related to area of assignment.
KNOWLEDGE & SKILLS: Knowledge of: principles and practices of effective supervision and management; principles and practices of public administration, procurement, warehousing, training, and safety or assigned administrative and support functions; personnel policies, rules, and systems; public sector accounting and financial practices; County and departmental contracting; budgeting and accounting processes and procedures and grants administration; federal, state, and local laws, rules, regulations, mandates, and legal procedures for the area of assignment and associated reporting requirements; training methods, programs, and procedures; budgetary concepts, processes, and procedures.
Skill in: coordinating internal activities with other divisions, departments, jurisdictions, contractors, and vendors; coordinating the efforts of support staff; effective communicating; administering and monitoring grants and contracts in the public sector; compiling and submitting local, state, and federal-mandated reports and related information in the area of assignment; coordinating the collection, documentation, filing, and archiving of assigned activity reports and data; developing and administering training and development programs, including licensing and certification programs; managing the acquisition, storage, issue, and accounting for materials; assessing the impact of new/changed rules, regulations, and mandates on activities of assigned areas; planning, organizing, reviewing, monitoring, and revising budgets.
Minimum Qualifications (1) A Bachelor's degree from an accredited college or university with a major in public or business administration/management, purchasing, material management, accounting, occupational training, engineering, or a related field AND three years of supervisory experience in public or business administration or one of the identified fields.
(Relevant experience and/or education from an accredited college or university may be substituted.
) OR (2) Five years of professional-level experience in any of the identified fields that includes at least three years of supervisory or managerial experience.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application.
Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application.
Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.
): Minimum one (1) year experience, within the last five (5) years, conducting community outreach and education services.
Minimum two (2) years experience overseeing communications including print, web, and social media in a clear, accessible way.
Minimum two (2) years experience as a project manager, preferably in communications and/or outreach.
Minimum two (2) years experience, within the last five (5) years, supervising a minimum of three (3) people.
Experience working with Microsoft Office Suite including Excel, Word, PowerPoint, SharePoint, and Teams.
Experience developing outreach and/or communication programs from inception to implementation to maintenance.
Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications.
All applications will be assessed based on an evaluation of the listed education and experience.
Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications.
The hiring authority will interview and select the successful candidates from a referral list provided by Human Resources.
Additional assessments/testing may be required as part of the selection process.
Supplemental Information Licenses and Certificate: Some positions require a valid Arizona Class D driver's license at the time of application.
Failure to maintain the required licensure shall be grounds for termination.
Special Notice Items: Applicants for positions in this classification with a pending graduation date must provide documentation of the pending graduation date from the awarding college/university's registrar's office at the time of application.
If the applicant provides a pending graduation date, proof of degree awarded must be submitted to the department upon appointment.
The County requires pre-employment background checks.
Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.
EEO Information: Pima County Government is an Equal Employment Opportunity employer.
We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.