Role Summary
The Restaurant Leader will oversee and coordinate different strategies and put ideas into action that drive the restaurant toward the Operator's vision.
Our Restaurant Leader guides those under their supervision to push towards that vision which accounts for food safety, speed, and quality.
This position requires skills like Self- Drive, Self-motivation, Ownership, High-energy, Servant Mentality, and Follow-through, as well as high-level thinker with strong analytical and problem-solving skills.
Execution of this role requires 40+ hours, and a varied schedule to support the demands of the business's operational needs, catering, or special events.
General Responsibilities:
Ensure the Operator's vision is being achieved
CARE for team members, guests, and our community
Use CFA tools to problem solve
Problem solve operational challenges to achieve sales goals
Keep Food Cost, Labor, and Inventory Expenses within budgets and goals
Create goals, accountability, and consequences to achieve performance and culture standards
Monitor and maintain proper food safety procedures
Ensure operational systems are established to mitigate risk and personal safety threats
Oversee team member-related complaints, issues, or performance concerns and maintain current records or documentation on file
Execute Performance Reviews of team members and leaders
Keep current with all Chick-fil-A best practices for operations
Assist the Operator with any special needs or requests
Collaborate with Operational Leads and Team regularly
Create a culture of CARE, Safety, and Fun
Preferred qualifications:
Experience as a leader in food service operations
Years of Experience: 2
Bilingual: English and Spanish
This is a full-time position.
This person must be self-directed and highly organized.
Hourly Wage (45+ Hours per week - Floating schedule required across dayparts)
Negotiable (Dependent on experience)
At Chick-fil-A Ina at Thornydale, the Restaurant Leader role is an opportunity and a responsibility.
If you don't like to be average, thrive in creating and executing solutions to everyday challenges, and want to help people grow and reach their full potential, then this is the job for you.